Our Airbnb & Holiday Home Management Services

In short

Royale Stays’ management fee, from 15%, covers property setup (furnishing and photography), ongoing guest management (pricing, communication and check-in), and property care (maintenance, inspections and repairs), reported to owners every month. Nothing on this page is billed separately on top of that fee.

Getting your property guest-ready

Before a property takes its first booking, we handle furnishing, styling and professional photography so it competes for premium guests from day one rather than launching underprepared. This typically completes within one to two weeks of the DTCM permit being confirmed. Every unit also goes through an initial condition check before its first listing, so any issues that predate management are caught and resolved before a paying guest ever sees them. See the full property setup and photography process for exactly what’s involved.

Ongoing guest management

Once a property is live, we manage pricing, guest communication and check-in for every single stay rather than setting a rate once and leaving it. Nightly rates are adjusted using demand data and Dubai’s event calendar (GITEX, Dubai Shopping Festival, Eid, New Year’s Eve) to capture peak demand without pricing the property out of slower weeks. Messages are typically answered within a short window at any hour, since international guests checking in on Dubai time often message outside normal business hours, and a slow response before check-in is one of the most common sources of a bad first impression.

Property maintenance and inspections

Between guest stays we handle housekeeping to a hotel-standard turnaround, along with repairs and regular inspections, so small issues get caught before they affect the next guest’s stay. This runs on a separate schedule from the DTCM’s own holiday home inspection, which is tied to permit renewal rather than day-to-day condition. Air conditioning receives particular attention given Dubai’s climate, since a cooling failure during a stay is one of the fastest ways to lose a good review. See the full maintenance and inspection process for how repairs get logged and reported.

Getting started

Onboarding a new property starts with an assessment of the unit itself: its area, condition, existing furniture and DTCM permit status, which determines how much setup work is needed before it can go live. Furnishing and photography typically run in parallel with any outstanding permit steps rather than waiting on each other, which is part of why most properties take their first booking within one to two weeks once everything is confirmed. Once a property is live, the same team that handled setup stays involved for pricing, guest communication and maintenance, so there is no handover between departments partway through. Owners are kept updated at each stage rather than finding out a property has gone live after the fact.

How pricing actually works

Pricing a property is not a single number set once and left alone. Rates are checked and adjusted around demand signals, including how far out a date is, whether it falls on a weekend, and whether it lines up with an event on Dubai’s calendar such as GITEX, Dubai Shopping Festival, Eid or New Year’s Eve, all of which can shift demand for a night’s stay considerably. We also look at what comparable properties in the same building or area are currently charging, since a rate that looks good on paper but is out of step with the immediate competition rarely converts into a booking. Minimum stay requirements are adjusted the same way, tightening around high-demand periods and loosening during quieter weeks to keep occupancy steady rather than leaving gaps in the calendar.

How owner reporting works

Every owner receives a report each month covering the same three figures: occupancy, average nightly rate, and total earnings for their property. Reporting the same figures every month, rather than changing what is measured from one report to the next, is what makes it possible to compare a slow month against a strong one and see why, instead of guessing. Owners who want a projection before committing to management can use our free Dubai property ROI calculator or request a free assessment for a number specific to their unit, area and property type.

What changes once we take over

Self-managing a short-term rental means personally answering guest messages at whatever hour they arrive, arranging your own cleaners and maintenance contacts, adjusting your own pricing manually, and keeping track of your own DTCM permit renewal dates. Once management takes over, all of that moves to a single point of contact, and the owner’s role shifts from handling each of those tasks directly to reviewing a monthly report and being consulted only when a decision, such as a major repair, actually needs their input. None of this requires the owner to be reachable at odd hours or to learn a new system. Questions that do need an owner’s input, such as approving a repair above routine wear and tear or confirming a pricing strategy change, come through as a single message rather than a stream of small updates, so the owner’s time is spent on the decisions that actually need them and not on the day-to-day running of the property.